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Digital NSW

Commitments

Commitments are published actions NSW Government agencies have agreed to work on in the defined timeframe. Each Mission in the strategy has associated commitments to work towards their objectives.

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Showing results 1-12 of 12 results.

Mission 2 | Objective 2B

18. Adopt consistent categorisation of spend in ICT, data and digital across government to coordinate digital investment in NSW
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Description

Creating categories to be able to group digital investments and initiatives across NSW

Lead department

Department of Customer Service

Priority

Ongoing

NSW benefits

Provides greater visibility and coordination of investment in digital in NSW, including where investment may be needed or should be reprioritised

Mission 2 | Objective 2B

19. Develop an all of government digital investment pipeline and supporting framework to ensure ongoing alignment of digital funding proposals
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Developing an investment pipeline with digital initiatives to create a central view of digital funding across NSW

Lead department

Department of Customer Service

Priority

High

NSW benefits

Drives greater alignment in digital investment by ensuring digital activities across NSW are signposted in the NSW Digital Strategy and well-coordinated

Mission 2 | Objective 2B

20. Explore planning and funding models to support long term investment in State Digital Assets
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Increasing efficiency, promoting system reuse across NSW agencies and reducing wasted expenditure

Lead department

Department of Customer Service and NSW Treasury

Priority

Ongoing

NSW benefits

Reduces the impact of short-term funding cycles on critical government systems and digital infrastructure

Mission 2 | Objective 2D

21. Continue cross-sector collaboration to address projected skill shortage of 85,000 digital workers in NSW by 2030
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Collaborating across the sector to respond to the digital skills gap

Lead department

Department of Education and Department of Customer Service

Priority

Ongoing

NSW benefits

Addresses the gap in digital skills in NSW which risks excluding people from the workforce

Mission 2 | Objective 2B

22. Support government priorities of accelerating housing supply and improving productivity through continued digital transformation
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Using digital solutions and innovation to improve our processes to drive faster outcomes

Lead department

Department of Customer Service and Transport for NSW

Priority

High

NSW benefits

Helps reduce duplication and remove administrative burden, easing housing supply

Mission 2 | Objective 2A

23. Update the NSW AI Strategy
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Driving AI capability building, partnerships, balanced regulation, standards adoption, and agile operating models

Lead department

Department of Customer Service

Priority

High

NSW benefits

Supports a coordinated, safe and informed approach to AI across NSW agencies

Mission 2 | Objective 2A

24. Continue building a comprehensive and structured approach to ensuring the safe and responsible use of AI
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Developing public trust in AI through development of a comprehensive framework

Lead department

Department of Customer Service

Priority

Ongoing

NSW benefits

Supports the safe and responsible use of AI across NSW agencies

Mission 2 | Objective 2A

25. Develop a roadmap for AI priorities
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Transforming government services, increasing productivity and driving economic growth

Lead department

Department of Customer Service

Priority

Medium

NSW benefits

Sets direction and approach to make NSW future ready with AI

Mission 2 | Objective 2A

26. Consider whether NSW legislation and regulations are fit for purpose to effectively mitigate risks and manage harms associated with AI
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Making sure NSW legislative and regulatory frameworks remain fit for purpose and can deal with the opportunities and challenges that emerging AI creates

Lead department

Department of Customer Service

Priority

Medium

NSW benefits

Ensures NSW legislation and regulation is appropriate to mitigate risks and harms associated with AI

Mission 2 | Objective 2A

27. Create a public register of all high-risk AI use cases in NSW to increase transparency and build trust
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Making sure AI use in government is safe, ethical and transparent

Lead department

Department of Customer Service

Priority

Medium

NSW benefits

Provides transparency and visibility of AI work underway across the state and helps share learnings

Mission 2 | Objective 2A

28. Continue trials and expansion of NSW Government’s wider AI in NSW Planning package
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Targeting the build of homes and infrastructure that meet the needs and expectations of the people of NSW

Lead department

Department of Planning, Housing and Infrastructure

Priority

Medium

NSW benefits

Supports partnerships with councils and helps to address the housing crisis

Mission 2 | Objective 2B

56. Deliver the NSW Infrastructure Digitalisation Program to drive adoption of digital practices and technologies throughout the infrastructure lifecycle
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Description

Developing policy and guidelines to support delivery of the NSW Infrastructure Digitalisation Program

Lead department

Infrastructure NSW

Priority

Ongoing

NSW benefits

Improve productivity in the infrastructure sector and enhance whole-of-life infrastructure assets outcomes, government services, and customer experience