Communicate with others
Conversations underpin all interactions, whether you're one to one, or in a large group.
Microsoft Teams
Teams is a hub for teamwork in Microsoft 365, where you can chat, meet, call, and collaborate with anyone in one place, from wherever you are.
Microsoft Stream
Microsoft Stream is an enterprise video service where people in your organisation can upload, view and share videos securely.
Microsoft Yammer
Yammer is a collaboration tool that helps you connect and engage across the company. Start conversations, share knowledge, and build communities.
Microsoft Skype for Business
Microsoft Skype for Business is an enterprise software application for instant messaging and videotelephony.
Manage tasks and projects
Planning and manage tasks in your team, no matter the size of the project, to ensure everyone is working at maximum efficiency.
Atlassian Jira
Jira is a platform to help teams plan, assign, track, report and manage work. It adopts the agile methodology by default but can be used in other project methodologies.
Microsoft Planner
Microsoft Planner is a team-work oriented tool that can be used in a variety of ways.
Microsoft Project
Microsoft Project is designed to assist a project manager in developing a schedule, assigning resources to tasks, tracking progress, managing the budget, and analysing workloads.
Atlassian Trello
Trello is an easy, flexible, and visual way to manage your projects and organise anything in a web-based, Kanban-style.
Create Ideas
You don’t need to be in the same room to create and share ideas. Digital collaboration can be easy and interactive no matter where you are.
Ideation tools usually have similar features, such as, pin-up notes with labels, simple shapes and arrows, freehand drawing tools, pre-made templates to suit scenarios and the functionality to export and share ideas.
Microsoft OneNote
Microsoft OneNote is a digital notebook that's organised by sections and pages, and contains tools to draw or annotate your ideas.
Microsoft Whiteboard
Microsoft Whiteboard is a free-form, digital canvas where people, content, and ideas come together.
Miro
Miro is an online collaborative white-boarding platform. Use cases range from brainstorming with digital sticky notes, to mapping of user stories, to planning and managing agile workflows.
Atlassian Confluence
Create, collaborate, and organise all your work in one place. Confluence is a team workspace where knowledge and collaboration meet.
Co-author documents
Create, edit and manage content with many people, and protect it where you need.
Microsoft OneDrive for business
Microsoft OneDrive is a cloud file storage service that lets you share files, folders with any one on any device.
Google Workspace (Docs, Slides, Sheets)
Google Workspace is a collection of cloud computing, productivity and collaboration tools, software and products developed and marketed by Google. Includes Gmail, Drive, Docs, Slides, Sheets and more.
Microsoft Sharepoint
Microsoft SharePoint is a browser-based collaboration and document management platform. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organisation.
DropBox
Dropbox is an online file storage service that allows users to upload, share, and access files from any device.
Share Knowledge
Slack
Slack is a messaging app for business that connects people to the information that they need. By bringing people together to work as one unified team, Slack transforms the way that organisations communicate.
Microsoft Word, PowerPoint, Excel
Word, PowerPoint and Excel are Microsoft’s cloud based productivity tool that lets you work on documents together with any other Microsoft user, in real time.
Atlassian Confluence
Create, collaborate, and organise all your work in one place. Confluence is a team workspace where knowledge and collaboration meet.
Github
GitHub is a distributed version-control platform where users can collaborate on or adopt open source code projects, fork code, share ideas and more.
Best practice for working across networks
Effective collaboration brings together teams across NSW Government, leveraging diverse skills and experiences to solve common challenges.
When working with people outside your team or agency, confirm they have access to the tool, platform, or software you plan to use. Opt for widely accessible or familiar tools to streamline collaboration and reduce setup time.
If you need help granting access, contact your ICT support team for guidance.
Before using any tool, check your agency’s information security policy to ensure it meets the necessary protection standards for your data.
Follow cyber security best practices
When working remotely, strong cyber security practices help keep digital systems and services connected, protected, and trusted.
Video calls: Conceal any personal or sensitive information in the background.
Home Wi-Fi: Change your default Wi-Fi password to a strong passphrase.
Webcams: Cover or unplug them when not in use.
Suspicious links: Don't follow links or open attachments from unknown sources.
Physical security: Keep devices secure—don’t share them and always lock them when stepping away.
Before using any tool, check your agency’s information security policy to ensure it meets the necessary protection standards for your data.