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A NSW Government website

Digital NSW

Core and common platforms

The digital licensing platform that is transforming licensing services for NSW regulatory agencies and residents. On Licence NSW individuals and businesses can apply for, register and renew licenses.

A new, world leading, digital platform that is transforming complaints, compliance and enforcement processes for NSW regulatory agencies.

The safe, secure and compliant payment solution designed for today’s citizens and government agencies.

A single, cloud based whole-of-government platform available 24hrs a day, 7 days a week to meet the needs of NSW citizens.

Measuring customer experiences to drive improvements in the services and products we provide.

Connecting our people to an accurate, single source of knowledge first time, every time.

Enabling all agencies to have safe, secure digital experiences through world class technical infrastructure.

We know that strong cyber security defences are vital to protecting the data of our citizens and businesses and to ensuring trust in government services. We take data security very seriously and are constantly working to make sure your data is kept private, secure and disposed of when no longer in use.

The Web Content Accessibility Guidelines (WCAG) are the international standards that show teams how to build products and services that are accessible for every person, no matter their abilities or circumstances. These pages have been designed aiming to meet the current version (2.1) at Level AA.

Working with GTP is easy and in many cases a procurement exercise is not necessary. By using existing NSW Government arrangements, agencies can leverage whole-of-government economies of scale. Our team operates on a cost-recovery basis, improving our value proposition to agencies who partner with us.

Get in touch to learn more about how we can help you GTPpartnership@customerservice.nsw.gov.au

Shape how the people of NSW interact with digital government services and use your skills and passion for digital technology to develop innovative and citizen-centric digital solutions.

Learn more and apply at iworkfor.nsw.gov.au