NSW Digital Inclusion Strategy

Breaking down barriers to digital inclusion

The NSW Government is developing the first Digital Inclusion Strategy in our state. The strategy aims to ensure everyone in NSW can access, afford, and engage with digital technologies and services. The strategy will address challenges and provide support regardless of location, age, race, gender identity, socio-economic status or disability. ​

The Digital Inclusion Strategy aims to support the 60% of Australians who feel they can’t keep up with rapid changes in technology.

Engagement

Consultation included community feedback and stakeholder consultations via the Have Your Say initiative. This will guide future digital inclusion initiatives, led by the NSW Telco Authority under Government connectivity strategy to bridge the digital divide.

Department leading the project

Department of Customer Service