Accessibility and Inclusivity Toolkit

Helping people build and buy digital products and services that everyone can use

The Accessibility and Inclusivity Toolkit can be used by agencies and communities to make sure digital products and services meet accessibility guidelines, so everyone can access them. This promotes inclusivity, equal access to information and digital opportunities.

Achievements

The Toolkit aims to achieve 100% accessible government services by 2030. It also aims to grow technical public sector accessibility capability to ensure all NSW Government digital products and services can be used by everyone regardless of age, background or ability.

Engagement

To ensure digital accessibility of government products and services, it's crucial to engage users and understand their needs. This allows product owners to gain insights into user needs and current barriers to deliver great user experiences.

Department leading the project

Department of Customer Service