A NSW Government website

NSW Government
Digital NSW

Content design

Content designers create patterns of content to guide the user and help them achieve their goal.

Content designers also work to champion the user experience, align with subject matter experts, design and iterate with multidisciplinary team members and promote simplicity and plain language.

Using artefacts
A method to visualise, experiment and progress your content design.
Content design for transactions
Your task is to get the user from A to B in the transaction.
Core skills
You may have come from a variety of backgrounds.
Ways of working
Start with the problem you need to resolve for your users.