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Digital Transformation

Transformation happens quickly. Ten years ago, we were without iPads, we'd only just gotten maps on mobiles, and you wouldn't have dreamed

Digital Transformation

When we take a truly human-centred approach to how we design and reform service delivery, it becomes apparent that people sometimes find it

Digital Policy Lab Transformation

Artificial Intelligence – the creation of machines and software that can learn, reason, make decisions and act on their own – offers huge

Digital Transformation

Customer focus The Department of Planning is transforming the way citizens, property developers, local councils and professional bodies

Digital Life Journeys Transformation

There is no denying that ‘end of life’ is difficult for people to talk about, so it stands to reason that it’s even harder to know the

Data Digital

Did you know that Australia moves around seven centimetres to the north-east every year? That's almost 1.8 metres over 25 years! Australia

Digital Service Delivery Transformation

In the digital.nsw Accelerator we're working to make the 'End of Life' journey a clearer process for people following a death in their

Digital Transformation

“You're using AI (artificial intelligence) and you don't even know it,” says Wijay Wijaykumaran, Chief Architect at IBM. It could be in the

Digital Transformation

Changing the Digital Funding Game You may have seen Greg Wells' post on how we are changing the Digital Funding Game in NSW. And while these

Capability Digital Service Delivery

We have been cross-training with a team of elite Treasury and NSW government agency athletes over the past six months to develop a

Digital Principles Transformation

The DDS is a living repository of policy, guidance and code available to creators – it is a treasure trove of information and ready-to-use

Capability Digital Service Delivery

We’ve been kicking goals, with NSW services changing for the better and digital projects expanding and connecting people in the community