Business Intelligence

We are surrounded by data. There is, often, too much data - much of which does not drive better customer outcomes. The skill, today, is to use data smartly and accurately and that is our focus.

GTP, through the development of whole of government (WofG) platforms has built platforms, products and services that use terabytes of data, daily. We have developed the technical infrastructure and skilled team that facilitates visualisation of agency data within our WofG platforms for quicker understanding, analysis, and consumption.

This improves decision making, leading to better customer outcomes. Outcomes that enable GTP’s partners to deliver digital solutions that make interacting with government secure and safe.

Key benefits of using GTP for your BI

• Experienced team comprised of SMEs with over 15 years working within government so understand the challenges especially, for example, with licensing platforms
• Knowledge - we understand our partner agencies data through use of GTP core and common platforms
• State of the art technology platform using modern Cloud architecture. This architecture enables us to keep downtime to a minimum
• Collaborative and flexible. We provide thousands of reports DAILY to multiple GTP partners
• Data can be refreshed on demand – Near Real time analysis
• Designed to work with third party systems with minimal duplication

Key Projects

• Ministerial Dashboards with real time insights on project metrics reporting across multiple projects.
• Enabled real time operational reporting across multiple government agencies.
• Helped Virtual Contact Centre (VCC) overcome issues around reporting by delivering a reporting solution.

Tech stack

• Cloud: AWS (S3, Athena, Glue, Lambda)
• ETL: Talend
• DW: Snowflake
• BI: Oracle Analytics Cloud
• Dashboard: Domo, PowerBI

Working with us

Our approach is to work with you to understand your business needs and then provide a solution that meets those needs. We have a proven track record of delivering solutions that are fit for purpose and meet the needs of our partners. We have a team of highly skilled and experienced professionals who are committed to delivering the best possible outcomes for our partners.

Discovery

Defining an accurate SoW is critical to getting the outcomes required. This usually includes the facilitation of collecting data from various sources of data and consolidating it into a single source that can be easily and instantly evaluated.

Analysis

Facilitate cleaning, transforming, and modelling data to discover useful information for your business decision-making. The purpose of Data Analysis is to extract useful information from data and taking the decision based upon the data analysis. During implementation, an agency data-base administrator (DBA) is usually required to analyse and extract the agency data. Where this is not possible, GTP can provide DBA resources to conduct this work.

Visualisation

Deliver data shown graphically so that it will be easier for your stakeholders to understand and process it. Data visualisation can be used to discover unknown facts and trends. By observing relationships and comparing datasets, you can find a way to find out meaningful information.

Reporting

Facility to publish a customised dashboard with a few clicks to share it live on the web and on mobile devices

Upcoming changes to GTP BI

Data and the tools used to interrogate it, is constantly changing. As part of our commitment to manage and support the core and common platforms we are currently reviewing with an aim to test and integrate:

• AI: to provide prediction, analysing unstructured data (e.g. photos, social media posts), natural language processing etc.
• DevOps feedback: provide insights to the GTP performance with feedback for continuous improvement.
• Open data: enrich the data set by ingesting open data available eg ABR, ABS etc.