Research kick-off
Set your research up for success by working with stakeholders to define the most important elements of your project.
Use for: Aligning on key aspects of your research
When: Before research starts
With: Project team and stakeholders
Resources include:
Activity guide
What’s it for
Stimulating discussion and making decisions about the fundamentals of your research project with stakeholders and those doing the work.
What you’ll get
Decisions about the problem you’re solving, what success looks like and high-level project logistics.
When to do it
At the very beginning of any project that will involve research.
How it works
Before you start this activity
Identify the stakeholders for the project and those that will be doing the work.
Step 1: Defining the problem
Step 2: Defining success
Step 3: Identify critical risks and considerations
Step 4: Drafting responsibilities and rhythm
What’s next
- Work with your project team to build out the detail around the activity outputs.
- Send out invites for your regular meetings with stakeholders and the team.
- Start generating your research plan.
This activity is contributed by Rich Brophy, Digital Service team, Department of Customer Service.