Map actions to impact
Align on how initiatives deliver outcomes and identify ways to measure progress
Use for: Connecting actions to outcomes and measuring success
When: Before launch or during initiative
With: Project team and stakeholders
Resources include:
Activity guide
This activity aligns stakeholders as they map day-to-day activities against intended outcomes and data points to measure progress.
The Map actions to impact activity is based on the Theory of Change program logic model, and results in a Theory of Change that should evolve and improve over time.
What’s it for
Connecting actions to outcomes, and aligning on how you you can measure success. It's also an effective tool for uncovering hidden assumptions.
What you’ll get
Clarity and alignment on how and why the actions of your initiative lead to impact, and ways to measure progress.
When to do it
When you're designing a new initiative or planning evaluation of an existing one.
How it works
Before you start this activity
- Select an initiative (program, policy, project, service)
- Share and understand strategic priorities
- Provide participants with key resources related to your initiative and reference material for Theory of Change (the PREPARATION panel has recommended resources)
Step 1: Align and prioritise outcomes
Step 2: Identify what we do to create expected change
Step 3: Map signs of service delivery to measure progress
What’s next
Once you’ve completed this activity:
- Document your theory of change and share it with stakeholders via a project update
- Book in regular reviews to see how your Theory of Change is aligning with what's happening in the real world
This activity was contributed by the Digital Enterprise Architect Team, Department of Customer Service