User stories
Digital products and services can become digital barriers. To understand how this can impact the lives of a diverse group of people with different backgrounds, ages, disabilities and situations, check out some of the stories on this page.
Short conversations with people with disability
Provided by the UK Government, these short, conversational user stories provide an insight into how these people experience digital barriers.
- Story 1: Autism
- Story 2: Attention Deficit Hyperactivity Disorder
- Story 3: Inflammatory arthritis
- Story 4: Retinitis Pigmentosa
- Story 5: Chronic migraine
User profiles
Provided by the UK Government, the understanding disabilities and impairments user profiles highlight the experience of a range of people. It describes the devices and technology they use and the goals and frustrations they experience. It also provides ways to ensure things work for them.
User interviews
The blog posts from Accessibility NSW contain lots of interviews with people living and working with disability, along with lots of tips and tricks to make your work more accessible.
Accessibility and me is a series of interviews with people working in the UK Government.
Support
If you need any assistance or have questions about the information on this page, please email us at digital.accessibility@customerservice.nsw.gov.au. To report an accessibility barrier with NSW Government’s online content, use our web accessibility report form.