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Accessibility Digital Transformation

Mandy reflects on the transformation of transportnsw.info to become the flagship site for public transport and the second most visited NSW

Digital Transformation

On Sunday, the Premier and I announced the state-wide rollout of the digital driver’s licence. In the first week since it went live, we’ve

Digital Procurement Transformation

NSW Procurement and Digital NSW are on a journey to deliver simplified, seamless procurement. We are transforming buy.nsw into a centralised

Digital Digital Design System Transformation

When we launched the public beta of the NSW Design System in December 2018, we had no idea that what we delivered as a test-and-learn

Digital Design System Transformation

In the beginning We launched the public beta of the NSW Design System in December 2018, driven and guided by a strong set of principles -

Data Transformation

There is a wealth of data in government agencies sitting around, unloved and unutilised. We blogged recently that smarter use of data can

Digital Transformation

Transformation happens quickly. Ten years ago, we were without iPads, we'd only just gotten maps on mobiles, and you wouldn't have dreamed

Life Journeys Transformation

What do you need to do when someone close to you dies? What support can you get if you become seriously ill? What are all the things you

Digital Transformation

When we take a truly human-centred approach to how we design and reform service delivery, it becomes apparent that people sometimes find it

Transformation

In the Design System Team, we've done some research to understand how we could make user research easier in NSW Government. As part of our

Policy Lab Transformation

Six months ago, we embarked on something new for government: a dedicated whole-of-government policy lab practicing human-centred design (HCD

Digital Policy Lab Transformation

Artificial Intelligence – the creation of machines and software that can learn, reason, make decisions and act on their own – offers huge