At NSW Government, we believe our greatest asset is our people. To continue to support the NSW community and deliver efficient, effective services for the people of NSW, our employees need to feel supported and valued. As the COVID-19 pandemic continues to change the way we live and work, it’s more important than ever to understand the effects of the pandemic on our workforce and continue to create positive employee experiences. The NSW Public Service Commission (the PSC) has been supporting government agencies to check in with their employees and continue to support their employees effectively.
As the lead agency on the annual ‘People Matter Employee Survey’ (PMES) for the NSW public sector, the PSC are experts in survey design, implementation and analysis. The PSC partnered with executives and delivery level teams in agencies to understand their needs and provide tailored support. This included creating an evidence-based question bank, for agencies that already had a survey platform but needed help with what to ask employees, leveraging the existing PMES platform to host pulse surveys, tutorials on how to design, administer and analyse survey results, and survey design tips and advice.
This initiative has enabled government agencies to check in with their employees regularly and find ways to support employees while working at home or facing additional challenges on the front line. The insights have also allowed the PSC to produce a sector-wide view of the employee experience. This has been shared with sector leaders to monitor the effects of the pandemic on the NSW public sector workforce and shape employee experience initiatives across the sector.
Learn more about the NSW Public Service Commission and discover how the PSC is supporting NSW Government agencies during the COVID-19 pandemic.
For survey and employee experience support, get in touch with the team via email.