Stories

In the beginning We launched the public beta of the NSW Design System in December 2018, driven and guided by a strong set of principles -

Clear data visualisations are key to making an impact on your audience. Regardless of the type of visualisation you use or the technology

There is a wealth of data in government agencies sitting around, unloved and unutilised. We blogged recently that smarter use of data can

Transformation happens quickly. Ten years ago, we were without iPads, we'd only just gotten maps on mobiles, and you wouldn't have dreamed

Previously customers found it challenging to find information on upcoming land and property development. This had significant impact on

TAFE Digital is the largest online education provider in Australia. With the new TAFE Digital Campus , students can get quick and easy

What do you need to do when someone close to you dies? What support can you get if you become seriously ill? What are all the things you

No-one enjoys getting on a standing room only bus or train, especially after a long day at work. In the past you could never tell if you

When we take a truly human-centred approach to how we design and reform service delivery, it becomes apparent that people sometimes find it

In the Design System Team, we've done some research to understand how we could make user research easier in NSW Government. As part of our

Six months ago, we embarked on something new for government: a dedicated whole-of-government policy lab practicing human-centred design (HCD

Artificial Intelligence – the creation of machines and software that can learn, reason, make decisions and act on their own – offers huge