Stories

Automation, when used safely and responsibly, has the potential to significantly improve service delivery in NSW Government. Automation is

Digital transformation initiatives have the potential to drive innovation and improve customer service. With governments being asked to do

The Process and Technology Harmonisation (PaTH) Program is a great example of cross-government collaboration and teamwork in the digital

The NSW Digital Strategy, released October 2024, sets the future direction for the state’s digital landscape. Committed to delivering

Artificial intelligence (AI) is rapidly changing the digital environment and reshaping our world. Recognising AI’s impact on society, the

When I joined the Accessibility NSW team, to lead the end-to-end research and design of the Accessibility NSW products and services, I knew

NSW is at a turning point in its digital journey, and legacy technology, or outdated digital solutions, can be a challenge in this progress

Every year, Global Accessibility Awareness Day (GAAD) is a great reminder that digital accessibility is not just a nice-to-have; it's a

Hi, I'm Julie, a Senior Digital Accessibility Consultant at Intopia. I've collaborated with various areas of the NSW government to enhance

There's a silent crisis unfolding in workplaces everywhere, and it's called bad email etiquette. Most of us have experienced it – opening

Traditionally, when we hear the term ‘digital accessibility,’ our minds often turn to people with disability. And rightfully so. For years

Against an increasingly challenging cyber landscape, Cyber Security NSW has continued bolstering the cyber resilience of the NSW Government.