Content design
Content designers create patterns of content to guide the user and help them achieve their goal.
They work to:
- champion the user experience
- align with subject matter experts
- design and iterate with multidisciplinary team members
- promote simplicity and plain language.
Ways of working
Start with the problem you need to resolve for your users.
Core skills
You may have come from a variety of backgrounds.
Using artefacts
A method to visualise, experiment and progress your content design.
Content design for transactions
Your task is to get the user from A to B in the transaction.